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How meaningful connections and perspective strengthen your data practice.
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Dear Reader


When people hear the word ‘data’ they often think of numbers, facts, statistics, and information. That’s accurate, to a degree, but it’s only a piece. There’s another essential piece that, typically, isn’t the first thing people think of when they hear data, which is qualitative data that comes through meaningful connections, community, and perspective.


I’ve had the delightful opportunity to visit some of our current and past clients to refresh my perspective and introduce one of our new leadership team members. (Thank you Warren Village, Growing Home, Girl’s Inc., Florence Crittenton Services, Mi Cases Resource Center and Struggle of Love! So appreciate you opening your doors and having conversation with us.)


These visits gave me the opportunity to see the ways these organizations are leading their teams and data practice with meaningful connections and community. 


They didn’t just create solutions with numbers and facts, they centered their solutions based on community need and with community input.

  • Struggle of Love coordinated community events and engaged participants to help inform current and new programming. Their approach to and provision of mental health services is impressive.

  • Girl’s Inc. hosted listening sessions with girls to inform its programming. The girls’ perspectives on social media exposure and what is needed to manage that impact was enlightening and, frankly, deeply concerning.

  • Florence Crittenton Services held focus groups and surveyed the young women they serve to better understand where to set priorities. It has given them some things to think about as it relates to housing.

These visits also reminded me that the right solution isn’t always obvious, and less so when you look at it from a singular perspective, or from a perspective lacking context and understanding


In one of the visits, an idea for a new program was shared with us which, initially, was counter-intuitive to me. As these leaders explained their approach, based on their understanding of those they serve and their own lived experiences, my mind opened and I began to understand. Designing with and for those who will be impacted gets us to the right solutions.


I left our visits feeling energized and inspired by these leaders who are doing a lot to address challenges in their communities. Yes, it should be obvious this work is happening because that is the work nonprofits do, but this was a welcome reminder to prioritize connecting with our community to maintain perspective.


I encourage you to do the same - get out there, take a look, and have a conversation.


Founder & CEO


P.S. Check out our new service announcement sparked from this listening tour in the resources below.

November Resources

READING

  • Community Engagement Matters: Learn how to design and implement programs in ways that engages your community. “Engaging a community is not an activity that leaders can check off on a list. It’s a continuous process that aims to generate the support necessary for long-term change.”

  • To Build Shared Vision in Communities, Trust Them to Lead: How an organization modeled a community-centered approach, and the three pillars to help guide organizations that want to shift towards this approach.

  • Data Is More than Numbers - Why Qualitative Data Isn’t Just Opinions: Common objections to qualitative research and making the case for why we need qualitative data to compliment quantitative data. This article focuses on user experience (UX) research, but applies to anyone trying to better understand people and/or communities.

TOOLS

  • Community Engagement Toolkit: “The following toolkit is meant to guide leaders and groups through a step by step process of building community engagement strategies that will achieve better results for children, families, and communities.”

  • Community Engagement Resource Center: Urban Institute’s resource center, with trainings and tools, for those who are just beginning or those looking to deepen their community engagement efforts.

  • Building Movements - Tools to Engage: “Resources to help nonprofit groups develop core competencies on constituent and community engagement.”

ANNOUNCEMENTS

  • Coaching Services Now Available! Through our listening tour, we heard organizations would like more time with us. So, we listened. Excited to share we are launching this new service focused on coaching. Need guidance to enhance your data practices through deeper community engagement? Or maybe you need to take a step back and want clarity on where to prioritize your data efforts. Our coaches can help. Choose a package that best meets your needs.
  • Special offers on Impact Accelerator and Impact Manager engagementsConnect with our team and mention this email. 
    • Impact Managers serve as an extension of your team to help you implement your data projects.
    • Impact Accelerator follows our 3-step approach, Align-Capture-Transform, to help you strengthen data use across your organization, and build a culture of learning.

LET'S CONNECT

If you would like to contribute to content or would like us to include your resources in the future, please reach out to info@resultslab.com and we will connect with you!

For more resources and updates, follow ResultsLab on LinkedIn, Facebook and Twitter

ResultsLab is a woman-owned social enterprise that propels organizations, communities, and networks to the next level of impact through quality design and effective use of data. We are reinventing impact management by providing strategic design and capacity building for data informed decision-making to organizations and networks that exist to drive change for our communities.



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