Key to growth and maximizing your impact

This week marks a milestone for ResultsLab as we brought on a new role in operations and strategic initiatives. (Welcome to Kerry Kozuki! We are so excited to have him on the team). This role significantly expands our ability to grow our work in the social sector. In addition to expanding our Impact Accelerator work and Impact Manger services, we are better positioned to launch a new strategic initiative that will make our signature approach to impact management more accessible.

So how did we get here? Our Impact Strategy articulates that we aim to not only influence the capacity of social good organizations to reach impact equitably, but to influence the sector in how data is used – to ensure that data use promotes equity and impact serving as a tool of compliance and oversight. Given this explicit goal of our Impact Strategy, we must design our own services to bring about those changes.

This is the approach we bring to our clients – emphasizing tools to understand your intended impact, and the activities and actions that ladder up to that. Then we teach how to capture data to know whether you are meeting the needs of those you serve and if you are on track to see the change you want to see, with a rigorous eye on growth through quality. Quality being that you are meeting the needs of the people and communities you serve.

Since our founding, ResultsLab has experienced significant growth annually. This is largely due to our phenomenal team who have worked within social good organizations, who listen, learn and understand our clients are the experts. Additionally, our growth stems from the reality that the type of service we provide is deeply necessary in the social sector to enhance operational excellence and impact.
We will continue to focus on understanding our own impact and improving what we do to serve the social sector. Check out some of our new team members below who will help catalyze our work.

READING

How to Optimize Impact by Embracing Failure …failure is a necessary corollary to innovation and that failures should be reframed as productive learning experiences. Adopting this ethic instills a culture of innovation that ultimately fuels faster growth.
Social Progress’s True Metric: Compared to What? - With a proper approach and clear benchmarks, program evaluation can yield unexpected insights and become a delightful learning experience.
Lean Impact – Written by Ann Mei Change. This book discusses ideas to reach audacious goals through customer insight, rapid experimentation and iteration, and a relentless pursuit of impact.

NEW TEAM MEMBER SPOTLIGHTS

Kerry Kozuki - Senior Director of Operations and Strategic Initiatives

Kerry brings over five years of capacity-building experience in the nonprofit sector, experience as a business owner and many years in the luxury hospitality business. He possesses a vast knowledge of nonprofit capacity-building, general business operations, developing and executing programs and entrepreneurship. He received his MBA from the University of Washington Foster School of Business in Seattle.

In this newly created role, Kerry will support finance and operations, manage internal strategic initiatives such as product launches and will serve in the critical integrator role for the company working closely with the CEO, Cindy Eby.

Holly Avey (she/they) - Senior Impact Consultant

Holly has worked in public health, social justice, policy research, and evaluation for 27 years, with a third of that time in the role as a trainer and technical assistance provider. They have worked with nonprofits, state and federal agencies, academic institutions, national and grassroots advocacy organizations, and philanthropic partners.
Holly leads with a community-centered equity lens. They focus on the skills, tools, and mindsets needed to enhance impact for equity, to make strategy tangible, impact measurable, and find alignment between everyday work and long-term organizational goals. They support people and organizations in clarifying their vision and mission, uncovering their theories of change, establishing ways of measuring impact for long-term structural change efforts, and collectively working to tell their story with the data collected.